Official Service Catalog

Comprehensive Database Engineering Catalog

Explore our five operational service pillars. Every engagement includes defined acceptance criteria, change-management runbooks, and enterprise documentation.

DB-01

High Availability & DR Architecture

Design and implementation of a resilient two-node failover cluster baseline with automatic failover, health quorum routing, and disaster recovery preparedness.

DB-01-EXT

Multi-Node / Multi-Region HA Extension

Add an additional replica node to an existing HA/DR cluster — scaling within the same data center or extending to a separate geographic region for disaster recovery.

DB-03-A

Server Deployment & Hardening (Single Node)

Production-grade installation, configuration, and security hardening of a single SQL Server instance following vendor and enterprise best practices.

DB-03-B

Server Deployment (Dual-Node Cluster)

Simultaneous deployment and hardening of two SQL Server nodes as a matched pair for a new HA cluster build, coordinated and bundled as a single engagement.

DB-03-C

Scale-Out Server Deployment (Node 3+)

Deployment and hardening of each additional SQL Server node beyond the initial two-node baseline — for scaling out read replicas or additional cluster members.

PT-01

Performance Tuning & Optimization Consulting

Root-cause analysis of wait stats and blocking chains, missing/duplicate index remediation, deadlock resolution, query plan tuning, structural TempDB optimization, and — for PostgreSQL — VACUUM/autovacuum bloat elimination.

DB-02

Zero-Downtime Online Migration

Complete cross-version or cross-platform data migration utilizing continuous replication with near-zero cutover windows, including initial clustering infrastructure pre-configuration.

BK-01

Baseline Native Backup Strategy

Native engine backup architecture for standalone and AG-clustered SQL Server and PostgreSQL environments. Includes daily full backups, hourly log retention, and monthly restore testing.

BK-02

Cloud & Immutable Storage Tier 1

Secure connection and pipeline configuration to a primary external storage destination — S3-compatible object storage or SFTP — with WORM immutability and air-gap isolation.

BK-03

Redundant External Storage Tier 2

Configuration of a second, geographically or logically separate storage destination as a redundant replication target for backup sets, hardening recovery posture.

ETL-01

Simple ETL Bundle (5 Packages)

Up to two source systems, linear 1-to-1 mappings, SCD Type 1, and initial cleansing — for example, dumping memory-optimized tables to disk for archive.

ETL-02

Medium ETL Pipeline Bundle (5 Packages)

Support for up to five source systems, logical joins across datasets, aggregation operations, and a baseline logging table for error tracking and pipeline auditability.

ETL-03

Advanced ETL Bundle (5 Packages)

Deep dimensional data processing with full SCD Type 2/3 history tracking, advanced retry-and-recovery logic, and comprehensive error handling for complex pipelines.

DV-01

Dedicated Database Development Bank

40-hour engineering pool for complex stored procedure authoring, schema refactoring, index redesign, and database code reviews.

SLA-S

Managed Operations SLA — Silver Tier

Business-hours (8×5) monitoring and operational support, with a monthly allocation of up to 16 engineering hours for maintenance, minor fixes, and health checks.

SLA-G

Managed Operations SLA — Gold Tier

Around-the-clock (24×7) critical-incident response, with a monthly allocation of up to 32 engineering hours for proactive maintenance and rapid remediation.

SLA-P

Managed Operations SLA — Platinum Tier

Comprehensive 24×7 coverage across critical and non-critical incidents, with a monthly allocation of up to 64 engineering hours for continuous operational ownership.